Our Discount and Returns Strategy covers issues connecting with the arrival of items, handling of discounts, and trade demands. We endeavor to guarantee that all items measure up to your assumptions, however in uncommon situations where issues emerge, we are here to help. This approach applies to all buys made straightforwardly through our site, k2 synthetic Paper.

 

To be qualified for a return, the accompanying circumstances should be met:

 

Unique Bundling: The item should be returned in its unique, unused condition, with all marks and bundling unblemished.

Bring Window back: You have 30 days from the date of procurement to start a return. Following 30 days, we can’t acknowledge returns or issue discounts.

Verification of Procurement: A legitimate receipt or request affirmation is expected for all profits.

Item Condition: Items that have been opened, utilized, or harmed by the client won’t be qualified for a discount or return, besides in instances of assembling deserts.

 

For wellbeing and security reasons, certain things are non-returnable:

 

Opened Incense Items: Any incense or home grown items that have been opened or to some extent utilized can’t be returned because of the idea of the item.

Freedom Things: Items set apart as “conclusive deal” or “leeway” are not qualified for returns or discounts except if they show up harmed or inadequate.

Present Cards: Present cards bought from our site are non-refundable.

 

To guarantee a smooth and ideal return process, kindly follow these means:

 

Starting a Return: Contact our client support group by means of email at [customer administration email] or through our site’s contact structure. Give your request number, a portrayal of the item you wish to return, and the justification for the return.

Bring Approval back: Our client support group will survey your solicitation and give you a Return Approval (RA) number and bring guidelines back. Unapproved returns won’t be acknowledged.

Bundling and Transportation: When you accept your RA number, safely pack the item in its unique bundling. Incorporate the RA number in the bundle and boat it to the return address given by our group. You are answerable for the expense of return transporting except if the item is faulty or harmed.

Assessment and Handling: After accepting your returned thing, we will investigate it to guarantee it meets our return qualification standards. Whenever endorsed, we will take care of your discount or trade inside 7-10 work days.

 

Discounts will be given in the first type of installment utilized for the buy. The discount sum will be for the expense of the returned product(s), barring transporting charges, except if the return is because of a mistake on our part or a flawed item.

 

Handling Time: When we endorse your return, discounts will be handled inside 7-10 work days. Contingent upon your bank or installment supplier, it might require extra investment for the discount to show up in your record.

Fractional Discounts: In situations where items are returned in a harmed or deficient condition, we might give a halfway discount at our circumspection.

 

We comprehend that occasionally you might wish to trade an item as opposed to demand a discount. We are glad to offer trades for qualified things under the accompanying circumstances:

 

Item Condition: The thing should be in new, unused condition, with all unique bundling flawless.

Trade Cycle: Follow similar advances framed in the bring system back. When we get the thing and affirm its qualification, we will deliver the substitution item.

Delivering Expenses: You will be liable for the delivery costs related with returning the first thing except if the thing was blemished or harmed upon appearance.

 

At k2 Mixed Paper, we view quality control in a serious way. In any case, assuming you get an item that is blemished or harmed, we will readily supplant the thing or deal a full discount. If it’s not too much trouble, follow the means underneath to report the issue:

 

Reach Us: In no less than 7 days of accepting your request, advise our client support group by means of email or our contact structure. Portray the issue and, if conceivable, incorporate photographs of the inadequate or harmed item.

Substitution or Discount: Contingent upon the circumstance, we will either send you a substitution item at no extra expense or issue a full discount, including any delivery charges caused.

 

Assuming that you get some unacceptable item or your request is deficient, kindly contact our client care group right away. We will redress the mistake by either reshipping the right item or giving a discount, contingent upon your inclination. Delivering charges for the arrival of erroneous things will be covered by us.

 

On the off chance that you want to drop your request, if it’s not too much trouble, reach us as quickly as time permits. On the off chance that the request has not yet been handled or transported, we will drop it and issue a full discount. Be that as it may, assuming the request has proactively been sent, you should follow the return interaction framed above once the item shows up.

 

Except if the return is because of a mistake on our part (like delivery some unacceptable thing) or a faulty item, you are answerable for the expense of bring transporting back. We suggest utilizing an identifiable delivery administration and buying transporting protection, as we can’t ensure that we will accept your brought thing back.

 

For clients beyond the US, kindly note the accompanying extra arrangements:

 

Customs Expenses: Any traditions obligations, duties, or charges caused on returned items will be your obligation.

Delivering Times: Global returns might take more time to process because of customs freedom and transportation times.

Discount Money: Discounts will be given in a similar cash utilized for the first buy. We are not answerable for any changes in return rates.

 

Assuming that you have any various forms of feedback with respect to our Discount and Returns Strategy, kindly go ahead and out to our client assistance group:

 

Email: info@k2syntheticpaper.com

Telephone: +16503084372

Hours: 24 Hours

We intend to give extraordinary client assistance and guarantee that every one of your interests are tended to immediately.

 

This Discount and Returns Strategy might be refreshed occasionally to reflect changes in our practices or for other functional, lawful, or administrative reasons. We urge you to audit this arrangement consistently to remain informed about how we handle returns and discounts.